Gary Schwartz, founder/CEO of Impact Mobile, New York, feels that Apple is too focused on applications and that mobile commerce growth is going to depend on more than just apps.
“The iOS 4 continues to focus on app domination,” Mr. Schwartz said. “IOS 4 offers app productivity features such as app multitasking, which allows for services to run in the background while the shopper navigate secondary apps. No surprise Apple’s focus is still on 200,000-plus apps which are, in great part, Apple’s marketing communications strategy.
“Other players in-market are focusing on the super-app, the mobile browser, which, with HTML5 allows for rich app-like functionality,” he said. “Steve Jobs talks about apps and the HTML5 browser as two separate platforms – Apple continues to focus all of its energy on apps and in-app iAds.
“Commerce enhancements such as iOS 4’s peer-to-peer app gifting is a self-serving feature. Ultimately, Apple will have to let go of this smorgasbord approach to the phone-top and focus on centralized browser functionality for mcommerce.”
Mr. Schwartz said that shoppers need a one-stop impulse click.
“The shopper needs integrated SMS activation and retention hooks,” he said. “Focusing on the browser with integrating location APIs and rich media caching will enable the browser to behave more like a downloaded app and drive more commerce adoption long-term.
“HTML5 will ultimately be the demise of the app as a mainstream commerce medium. Apple knows this and is reticent to push in-browser functionality which would cannibalize its app-dom.”
